Hi! 

If you’ve scanned this from the coaster from the Women in Estate Agency conference… welcome.

Yes, it was slightly tongue-in-cheek. But we both know the pressure in this industry is real. The emails. The expectations. The constant pace. And sometimes, the five-minute breather behind a locked door just to regroup.

This page is here for that moment.

It’s a growing collection of simple, practical strategies that have genuinely helped me manage stress throughout my career — as a letting agent, business owner and now coach. Nothing fluffy. Just small shifts that make a real difference in the middle of a busy day.

You don’t need to change everything. Just pick one thing.

If you walk away feeling a little calmer, clearer and more in control, then that QR code has done exactly what it was meant to do.

Hannah x 

The “Don’t Reply Today” Rule

We’ve all had that email — the one that lands unexpectedly, makes your heart race and instantly raises your stress levels, leaving you wanting to reply straight away. 

In this video, I walk you through a simple process to stop reacting emotionally and start responding calmly and professionally. 

It’s about lowering stress, staying in control, and protecting your peace before you hit reply.

(What to do when you get a BAD email… video) 

Small Language Shifts, Big Impact

We often don’t realise how much our everyday language affects how we feel — and how others respond to us. 

In this video, I share three simple but powerful shifts you can make in your emails, from over-apologising to removing negative phrases like “unfortunately.”

It’s about communicating more confidently, diffusing tension, and creating a more positive impact with the words you choose. 

(Think about the language you use video) 

Setting Boundaries Around Your Availability

We’ve all fallen into the trap of being “always available” at some point — you may have replied late at night to an email, taking calls during dinner, or answering messages the moment they land.

In this video, I share practical ways to set clear expectations around your working hours so you can protect your time and create healthier work-life boundaries.

It’s about staying professional, reducing pressure, and making sure your availability works for you — not against you.

(Setting expectations around your availability video)

Love a good book?

These are the ones that have shifted my perspective, challenged my thinking and helped me navigate the pressure of business life. Maybe one of them will do the same for you.

The One Thing – Gary Keller

Stops procrastination and reduces stress by focusing the mind on – get this – The One Thing you actually need to do! : https://amzn.eu/d/0eutHTHd 

Then read the 5 Second Rule by Mel Robbins, so you actually DO the THING! https://amzn.eu/d/0ciKLKo0 

Putting things off causes so much unnecessary stress

Black Box Thinking – Matthew Syed 

Great for a growth mindset – How can you do things BETTER! When you have better work flows, or even just question, ‘there has to be a better way’ you’re on the right path to having a less stressful way of life. https://amzn.eu/d/05KhXlFO 

The Subtle Art of Not Giving a F*ck – says what it does on the tin. https://amzn.eu/d/0fXWF2gS 

Let Them Theory – Mel Robbins 

A less sweary, similar themed book to above

https://amzn.eu/d/0aw76QLY (Let Them) 

If you’ve made it this far (and you’re no longer hiding in the loo 😅), let’s stay in touch.

If managing pressure in this industry is something you’re actively working on, I’d love to support you further. 

I share practical strategies, compliance clarity and honest conversations about the realities of running a letting agency through my newsletter and social platforms.

When I add new tools to this page, subscribers are the first to know.

Because this industry should feel sustainable, not just survivable. 

Hannah x